Support

The following information may help you understand more about douxbebe-garden.
If you can’t find the information that you are looking for, please do not hesitate to contact us.

FAQ’S

Looking to source a shed or outdoor structure from DiBiBi? Curious about our products, OEM/ODM capabilities, shipping, or ordering process? Browse our FAQs below for quick answers.

If you don’t find what you’re looking for, feel free to reach out through our Contact Us page—our team will be happy to assist you.

Product FAQs

Permit requirements vary depending on your location and the size of the shed. In many areas, small or mini sheds usually do not require a permit. For example, in California, sheds larger than 120 square feet typically require a permit. We strongly recommend checking with your local building or planning authority before installation to ensure compliance with local regulations.

Yes. DiBiBi garden sheds are manufactured in compliance with relevant international standards. Certifications may include ISO quality management, CE, or other market-specific requirements depending on the product and destination market.

With proper installation and normal use, DiBiBi garden sheds are designed to last more than 10 years, depending on material type, environmental conditions, and maintenance.

Snow load capacity depends on the shed model and material. DiBiBi sheds are engineered to meet standard regional snow load requirements. Detailed load specifications can be provided upon request.

Yes. We offer spare and replacement parts for our garden sheds. Parts availability and lead times may vary by model – please contact our sales team with your product details.

DiBiBi sheds are designed for outdoor use and offer resistance to rain, wind, and UV exposure. Proper installation is essential to ensure optimal weather performance.

Delivery FAQs

You can place an order by contacting our sales team through the website, email, or inquiry form. We will guide you through product selection, quotation, and order confirmation.

We support sea freight and other international shipping methods based on destination and order volume. Shipping terms such as FOB or CIF can be discussed.

MOQ depends on the product type and customization level. Our sales team will confirm MOQ during quotation.

The production lead time depends on order quantity and customization requirements, and you can consult our sales team for detailed information.

Sheds are packed in flat-pack packaging, optimized for container loading and international transportation.

Product Customization FAQs

Yes. DiBiBi provides OEM and ODM services, including size, color, material, structure, packaging, and logo customization for private-label programs.

Yes. DiBiBi provides OEM and ODM services, including size, color, material, structure, packaging, and logo customization for private-label programs.

Yes. DiBiBi provides OEM and ODM services, including size, color, material, structure, packaging, and logo customization for private-label programs.

Yes. Color options can be customized based on order quantity and material type. Please consult our sales team for available options.

We offer a wide range of standard sizes including 8’ x 6’, 8’ x 10’, 12’ x 20’, and more, and can also develop custom sizes based on your market requirements.

We offer a wide range of standard sizes including 8’ x 6’, 8’ x 10’, 12’ x 20’, and more, and can also develop custom sizes based on your market requirements.

Product Assmebly FAQs

You will need a flat floor before assembling the shed. We strongly recommend that you use a concrete or wood foundation. You will also leave space (2 feet) around all sides of the shed for proper assembly. You may need a ladder, so leave plenty of room.

Our products are very easy to assemble and perfect for DIY. Different products have different assembly difficulties. Simple products can be assembled in a few minutes, while larger storage sheds can be assembled in 1 to 2 hours.

Each product comes with assembly instructions that you can follow to complete the installation. Our garden sheds likewise require only standard household tools including screwdrivers, drills, mallets, adjustable wrenches and ladders. We recommend the use of safety gloves and goggles for added protection.

Many of our deck storage boxes involve simple snap-on assembly. The rest require only a screwdriver and protective gloves. In addition, all of our products are equipped with the necessary fixtures and fittings. Therefore, there is no need to purchase additional screws and the like.

The paper assembly instructions are usually placed in the packing box and sent to you with the product. If you accidentally lose the paper assembly instructions, you can contact the dealer to send you an electronic version of the instructions. There will also be standard instructions on our website, just click to download.

At least 2 people are required to complete the assembly.